ITIL® Lifecycle Approach Based on ITIL® V3, deutsche Ausgabe, 5 Bde.
The Management Guides are a concise summary of the "Foundations of IT Service Management based on ITIL V3". A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
EAN: | 9789087530655 |
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Sprache: | Deutsch |
Seitenzahl: | 500 |
Produktart: | kartoniert, broschiert |
Herausgeber: | Bon, Jan van |
Verlag: | Van Haren Publishing |
Veröffentlichungsdatum: | 11.12.2008 |
Untertitel: | Management Guides |
Schlagworte: | IT-Management ITIL (IT-Infrastructure Library) Servicemanagement |
Größe: | 215 |
Gewicht: | 1878 g |